Reservation Policies

Our Reservation Policies:

Please read carefully before making your reservation. Cancellation fees apply if your reservation must be cancelled due to less that minimum night reservations that are not approved. 

Peak Season May through October. 4 – night minimum stay

•Non-peak has a 3- night minim stay

•NO Saturday or Sunday Arrivals or Departures in peak season or holidays.

•1 night stays are never accepted on Friday, Saturday or Sunday.

You may call our office to check on shorter stay availability. Shorter stays may require a cleaning fee.

In JUNE-JULY & October, we book back to back. We cannot leave a 1 or 2-night gap between arrivals. Occasionally, discounts are available for “gap-nights” when added to your minimum night stay. Call our office for details.

We reserve the right to change cabin assignments in reservations made for less than the minimum night requirement.

Our property is family friendly. We also have a section of the property for those not traveling with children. See cabins 8, 9, and 13.

Rates & Fees: We have 13% sales tax. No other fees added, unless an additional cleaning fee is required. Ask about Military discounts.

Deposit: A 50% deposit is required at the time of booking. (MC, Visa & Discover accepted. No checks) Balance due upon arrival day.

Cancellations: There is a $50 cancellation fee when we are notified in writing (via email) 30 days or more prior to arrival date

June. July. August and October, and all holidays, require a 3-month notification. Cancellation outside these parameters will require payment in full, with restricted re-schedule dates. In JUNE-JULY & October, we book back to back. We cannot leave a 1 or 2-night gap between arrivals. Occasionally, discounts are available for “gap-nights” when added to your minimum night stay. Call our office for details.

Dogs:  Dogs are allowed in “Dog Friendly” cabins only. See policy and fees on our http://rvcoutdoors.com/mountain-springs-cabins/pet-friendly/    We cannot permit any other kind of pets in our accommodations. We have 3 wonderful “resort cats that you are welcome to enjoy, outside, while staying with us.

Smoking: All cabins, Yurts and Tiny Homes are non-smoking. There is a $500 plus charge for smoking indoors or allowing smoke to drift in through open windows or doors and the odor stay in the space.  Ashtrays are provided on porches.

Seasonal Yurt Rentals. Dates may vary, but standard season for yours is May 1 through November 5th.   Yurt guests must arrive by 4:45 Monday thru Friday for the 2017 Spring season. No exceptions.

When meeting friends or family here:

* If you are meeting friends or family here and have 3 or more cabins & Yurts reserved, in total, it is your responsibility to let us knowBefore making your reservation. Group fees may apply.

* Please see the Planning an Event page on our website for more information about groups

Visitors:

* We are sorry, but we are not set up to accommodate any visitors that are not already registered overnight guests. We cannot make any exceptions. Unless you are booking the entire property, and then special arrangements with a fee may be possible. Guest choose to stay here to enjoy the peace and quiet. In season, we have 50-125 guests onsite that are registered. There are some wonderful places in our area set up for just this type of gathering. You may request a list of these places from us if interested.

Holidays at Mountain Springs

Holiday Weekends: New Year’s, Easter,

Memorial Day4- night minimum       4th of July- 5- night minim

Labor Day, 4-night (some 3-night reservations accepted)

Thanksgiving Reservations must include Wednesday before and for at least 4 nights.

Christmas Reservations must include the nights of the 23rd through 27th. 5-night minimum. They may be longer, but MUST include those nights.

New Year’s Reservations must include the nights of the 30th through the night of the 2nd. 4-night minimum.

We do decorate the cabins and there are special Christmas Tree packages available

On the SPECIAL & PACKAGES section.

  Call for more information!
828.665.1004

 
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