{"id":2254,"date":"2022-10-19T21:00:52","date_gmt":"2022-10-19T21:00:52","guid":{"rendered":"https:\/\/rvcoutdoors.com\/garden-of-the-gods-rv-resort\/?page_id=2254"},"modified":"2025-03-14T17:07:49","modified_gmt":"2025-03-14T21:07:49","slug":"faqs","status":"publish","type":"page","link":"https:\/\/rvcoutdoors.com\/garden-of-the-gods-rv-resort\/faqs\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”5%” bottom_padding=”4%” left_padding_desktop=”10%” constrain_group_2=”yes” right_padding_desktop=”10%” top_padding_tablet=”10%” bottom_padding_tablet=”8%” left_padding_tablet=”0″ constrain_group_4=”yes” right_padding_tablet=”0″ top_padding_phone=”12%” bottom_padding_phone=”10%” left_padding_phone=”0″ constrain_group_6=”yes” right_padding_phone=”0″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Have questions about your upcoming stay at Garden of the Gods RV Resort? We’ve got you covered. Explore our Frequently Asked Questions to find all the information you need for a seamless and enjoyable experience. If you don’t find what you’re looking for, feel free to reach out to our friendly team for personalized assistance.” font_container=”tag:h5|text_align:left” use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”15″][heading]Reservations[\/heading][toggles style=”default” border_radius=”none”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”When is check-in\/check-out?”][vc_column_text]Check-in is at 1PM MST for RV and Tents; and 3PM PST for Cottages, Cabins, Suites, Studios and Bunkhouses.
\nCheck-out is at 11AM MST for all guests, regardless of accommodation.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What is your cancellation policy?”][vc_column_text]We offer our “Peace of Mind” rate<\/a>, which, with 72-hours notice prior to your arrival is fully refundable and less than a 10% cancellation fee except during holiday periods. In addition, we also offer our “Best Available” rate, which is set in stone with no changes or cancellations. You will be given the option to choose between the two rates at the time of booking.<\/strong>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do you have to pay the deposit in full?”][vc_column_text]Yes, we require deposits be paid in full prior to arrival for long-term stays. For short-term stays, your reservation will be paid in full and we do not require a deposit.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do you offer discounts?”][vc_column_text]We strive to offer a fair price for a premium product, and therefore do not offer discounts. If you are interested in staying for an extended period of time, we offer special rates for these stays.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do you offer monthly rates?”][vc_column_text]Yes, we offer monthly rates. In order to book our Extended Stay rate, please complete a contact form<\/a> on our website, or call us at (719) 475-9450<\/a> any day of the week from 8-5pm mst.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is there a minimum night stay requirement?”][vc_column_text]Only during holidays, there is a 3-night minimum and all reservations are non-refundable: Memorial Day, 4th of July, Labor Day and Thanksgiving[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do you offer annual rates?”][vc_column_text]Unfortunately, we do not offer annual rates but if you are planning on staying an extended period of time, we offer special rates for these stays as previously mentioned.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do you sell spaces?”][vc_column_text]We do not sell spaces at the moment.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Why can’t I pick my site? \/ Can I pay to pick my site?”][vc_column_text]In order to provide plenty of space for all of our guests, we do not allow you to select a specific site number. If you have a specific area in mind, please call us at (719) 475-9450<\/a> and we will do our best to accommodate your request.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How do I request a specific site or area?”][vc_column_text]Please give us a call at (719) 475-9450<\/a> and we will do our best to accommodate your request.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is it pet friendly? What breeds?”][vc_column_text]Yes, we are a pet-friendly property (dogs and cats only). Please visit our Pet Policy page<\/a> for complete details.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What happens if I am going to arrive at night?”][vc_column_text]Guests who arrive late (after 7pm MST) should check their confirmation email for specific instructions, or call ahead at (719) 475-9450<\/a>.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do you have a pricing sheet on your website?”][vc_column_text]No, we do not. We offer dynamic pricing which updates in real-time. You can reserve a spot online<\/a> at 24\/7 online, or Monday-Friday 8am-5pm MST by calling (719) 475-9450 <\/a>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do you offer RV storage?”][vc_column_text]No, we do not.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is there an RV age requirement?”][vc_column_text]We’ll make an exception if you can send a photo of your rig beforehand.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Are you affiliated with Thousand Trails?”][vc_column_text]We are not a member park of Thousand Trails, but we are a Destination Campground which means you do not have booking windows or other limitations. If you book directly with RVC and provide us with your Thousand Trails membership number, we can offer a discount on your stay depending on the time of year you book. Certain blackout dates apply that cannot be used with a discount on your stay such as holidays. Please call for more information.[\/vc_column_text][\/toggle][\/toggles][heading]Accommodations[\/heading][toggles style=”default” border_radius=”none”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Are bed linens included?”][vc_column_text]Bed linens and towels are included with stays in our Cottages, Cabins, Suites, Studios and Bunkhouses, and are not included with tent or RV stays.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What kind of RV sites do you have?”][vc_column_text]We offer both back-in and pull-through sites.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Can I bring a tent or pop up camper?”][vc_column_text]No. We are sorry, but additional tents or pop up campers are not allowed on the RV sites.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do tent sites have water\/electricity?”][vc_column_text]Yes, we offer several tent camping sites that offer water and electric hookups.[\/vc_column_text][\/toggle][\/toggles][heading]Amenities[\/heading][toggles style=”default” border_radius=”none”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”When is the pool open?”][vc_column_text]The pool is open from May 1st to September 30th. Weather-permitting, we will open the pool prior to May 1st, and extend past September 30th.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is the pool heated?”][vc_column_text]Yes, our pools are heated.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Can I bring my own grill? Are there any restrictions?”][vc_column_text]Yes, you can bring your own grill.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do the RV sites have grills\/picnic tables?”][vc_column_text]Yes, our RV sites come complete with a picnic table and community style fire pit.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do you have a dump station?”][vc_column_text]No, we do not.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do you have a propane refill station?”][vc_column_text]Yes, we do. It is located by the event pavillion.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Can I bring my own golf cart?”][vc_column_text]Yes, guests may bring one golf cart per RV site.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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