{"id":1879,"date":"2022-10-19T22:21:00","date_gmt":"2022-10-19T22:21:00","guid":{"rendered":"https:\/\/rvcoutdoors.com\/pine-mountain-rv-resort\/?page_id=1879"},"modified":"2025-10-23T13:18:32","modified_gmt":"2025-10-23T17:18:32","slug":"faqs","status":"publish","type":"page","link":"https:\/\/rvcoutdoors.com\/pine-mountain-rv-resort\/faqs\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;5%&#8221; bottom_padding=&#8221;4%&#8221; left_padding_desktop=&#8221;10%&#8221; constrain_group_2=&#8221;yes&#8221; right_padding_desktop=&#8221;10%&#8221; top_padding_tablet=&#8221;10%&#8221; bottom_padding_tablet=&#8221;8%&#8221; left_padding_tablet=&#8221;0&#8243; constrain_group_4=&#8221;yes&#8221; right_padding_tablet=&#8221;0&#8243; top_padding_phone=&#8221;12%&#8221; bottom_padding_phone=&#8221;10%&#8221; left_padding_phone=&#8221;0&#8243; constrain_group_6=&#8221;yes&#8221; right_padding_phone=&#8221;0&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Have questions about your upcoming stay at Pine Mountain RV Resort? We&#8217;ve got you covered. Explore our Frequently Asked Questions to find all the information you need for a seamless and enjoyable experience. If you don&#8217;t find what you&#8217;re looking for, feel free to reach out to our friendly team for personalized assistance.&#8221; font_container=&#8221;tag:h5|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;15&#8243;][heading]Reservations[\/heading][toggles style=&#8221;default&#8221; border_radius=&#8221;none&#8221;][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;When is check-in\/check-out?&#8221;][vc_column_text]Check-in is at 1PM EST for RV and Tent sites; and 3PM EST for Cabins, Yurts and Safari Tents.<br \/>\nCheck-out is at 11AM EST for all guests, regardless of accommodation.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What is your cancellation policy?&#8221;][vc_column_text]We offer 2 rates. &#8220;Best Available Rate&#8221; which is non-refundable and no date changes or the &#8220;<a href=\"https:\/\/rvcoutdoors.com\/pine-mountain-rv-resort\/more-choices\/\">Peace of Mind&#8221;<\/a> which means you can cancel with a refund less 10% cancellation fee as long as you call by 5:00 pm EST 72 hours before your arrival date.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Why can&#8217;t I pick my site? \/ Can I pay to pick my site?&#8221;][vc_column_text]In order to provide plenty of space for all of our guests, we do not allow you to select a specific site number. If you have a specific area in mind, please call us at <a href=\"tel:7066634329\">(706) 663-4329<\/a> and we will do our best to accommodate your request.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How do I request a specific site or area?&#8221;][vc_column_text]Please give us a call at <a href=\"tel:7066634329\">(706) 663-4329<\/a> and we will do our best to accommodate your request.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you have to pay the deposit in full?&#8221;][vc_column_text]Yes, we require deposits be paid in full prior to arrival for long-term stays. For short-term stays, your reservation will be paid in full and we do not require a deposit.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Is there a minimum night stay requirement?&#8221;][vc_column_text]Yurts, cabins, are 2 night minimums on weekends and safari tents are going to be 2 night minimums.<br \/>\nThere is also a 3-night minimum during holidays and all reservations are non-refundable: Memorial Day, 4th of July, Labor Day and Thanksgiving[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you offer monthly rates?&#8221;][vc_column_text]Yes, we offer monthly rates. In order to book our Extended Stay rate, please complete a <a href=\"https:\/\/rvcoutdoors.com\/pine-mountain-rv-resort\/monthly-rates\/\" target=\"_blank\" rel=\"noopener\">contact form<\/a> on our website, or call us at <a href=\"tel:7066634329\">(706) 663-4329<\/a> any day of the week from 9-4pm EST.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you offer annual rates?&#8221;][vc_column_text]Unfortunately, we do not offer annual rates but if you are planning on staying an extended period of time, we offer special rates for these stays as previously mentioned.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you offer discounts?&#8221;][vc_column_text]We strive to offer a fair price for a premium product, and therefore do not offer discounts. If you are interested in staying for an extended period of time, we offer special rates for these stays.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you have a pricing sheet on your website?&#8221;][vc_column_text]No, we do not. We offer dynamic pricing which updates in real-time. You can <a href=\"https:\/\/bookings10.rmscloud.com\/Search\/Index\/10372\/90\/\" target=\"_blank\" rel=\"noopener\">reserve a spot online<\/a> at 24\/7 online, or Monday-Friday 9am-3pm EST by calling <a href=\"tel:7066634329\">(706) 663-4329<\/a> .[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Is it pet friendly? What breeds?&#8221;][vc_column_text]Yes, we are a pet-friendly property (dogs and cats only). Please visit our <a href=\"https:\/\/rvcoutdoors.com\/pine-mountain-rv-resort\/pet-friendly\/\" target=\"_blank\" rel=\"noopener\">Pet Policy page<\/a> for complete details.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What happens if I am going to arrive at night?&#8221;][vc_column_text]Guests who arrive late (after 4pm EST) should report to the Lodge Office building. There they will find a package with their name and site number on it, which includes paperwork (bathroom and WiFi codes),a map and keys beside the front door.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Can I host a rally or private event at your property?&#8221;][vc_column_text]Call our office at <a href=\"tel:7066634329\">706-663-4329<\/a> if you wish to host a private event or party at our property.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Is there an RV age requirement?&#8221;][vc_column_text]We&#8217;ll make an exception if you can send a photo of your rig beforehand.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you sell spaces?&#8221;][vc_column_text]We do not sell spaces at the moment.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you offer RV storage?&#8221;][vc_column_text]Yes, we do offer RV storage. Reach out to our team for more information.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Are you affiliated with Thousand Trails?&#8221;][vc_column_text]<span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Hi! We are not apart of the Thousand Trail's pass but if you book directly with RVC, we will even to you a 15% discount if you are a member. However, there are certain blackout dates that you cannot use the discount such as holidays.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:899,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:13228792},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}\">Hi! We are not a part of the Thousand Trail&#8217;s pass but if you book directly with RVC, we will offer a<strong> discount<\/strong> if you are a member. However, there are certain blackout dates that you cannot use the discount such as holidays.<\/span>[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Are fireworks banned?&#8221;][vc_column_text]<span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Hi! We are not apart of the Thousand Trail's pass but if you book directly with RVC, we will even to you a 15% discount if you are a member. However, there are certain blackout dates that you cannot use the discount such as holidays.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:899,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:13228792},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}\">Yes, fireworks are banned at all of our properties. <\/span>[\/vc_column_text][\/toggle][\/toggles][heading]Accommodations[\/heading][toggles style=&#8221;default&#8221; border_radius=&#8221;none&#8221;][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What kind of RV sites do you have?&#8221;][vc_column_text]We offer both back-in and pull-through sites on gravel, while only pull-through on concrete. Our back-in sites are mostly used for extended stays.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do the RV sites have picnic tables?&#8221;][vc_column_text]Yes, our RV sites come complete with picnic table and fire ring at each site.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How close are glamping tents to RV sites?&#8221;][vc_column_text]They are a short walk away from each other.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Are glamping tents handicap accessible?&#8221;][vc_column_text]2 of the tents do not have stairs to enter, so they would be handicap accessible.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Is there a bathroom in the yurt?&#8221;][vc_column_text]No, our yurts do not have bathrooms, but they are a short walk from the restroom facilities.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Are bed linens included?&#8221;][vc_column_text]Bed linens and towels are included with stays in our Cottage or Safari Tents. Only linens are included with stays in our Yurts, guests must bring their own towels.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Can I bring up a tent?&#8221;][vc_column_text]Yes, guests may bring ONE additional small tent per RV site. Guests MUST call and let us know prior to arrival and there is a charge of $10.00 per night for the tent at the RV site.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do tent sites have water\/electricity?&#8221;][vc_column_text]Yes, our tent sites come complete with a picnic table and fire ring, and are near the restroom facilities and do offer electric and water.[\/vc_column_text][\/toggle][\/toggles][heading]Amenities[\/heading][toggles style=&#8221;default&#8221; border_radius=&#8221;none&#8221;][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;When is the pool open?&#8221;][vc_column_text]The pool is not guaranteed to be open until Memorial Weekend and we do not close it until November 1st.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Is the pool heated?&#8221;][vc_column_text]No, the pool is not heated at this time.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you offer golf cart rentals?&#8221;][vc_column_text]No, we do not offer golf cart rentals, but guests may bring their own (limit one per RV site). <strong>We just ask that no one under the age of 18 without a driver\u2019s license drives them on property and that you stay on the paved roads.<\/strong>[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Can I bring my own golf cart?&#8221;][vc_column_text]Yes, guests may bring one golf cart per RV site. <strong>We just ask that no one under the age of 18 without a driver\u2019s license drives them on property and that you stay on the paved roads.<\/strong>[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you sell firewood?&#8221;][vc_column_text]<span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Yes, firewood can be purchased for $10 + tax in our retail store, located in the lodge.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4609,&quot;3&quot;:{&quot;1&quot;:0},&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\">Yes, firewood can be purchased for $10 + tax in our retail store, located in the lodge.<\/span>[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you have a dump station?&#8221;][vc_column_text]We do allow people to come in when we are not full and dump for a fee. They have to come to our office first.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you have a propane refill station?&#8221;][vc_column_text]Yes, we do have a propane station at the resort that is available during our office hours.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Can I bring my own grill?&#8221;][vc_column_text]Yes, guests may bring their own grill.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Is there a trolley service nearby?&#8221;][vc_column_text]No there is no local trolley stop nearby, but Uber\/Lyft\/Local Taxi services are available.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;5%&#8221; bottom_padding=&#8221;4%&#8221; left_padding_desktop=&#8221;10%&#8221; constrain_group_2=&#8221;yes&#8221; right_padding_desktop=&#8221;10%&#8221; top_padding_tablet=&#8221;10%&#8221; bottom_padding_tablet=&#8221;8%&#8221; left_padding_tablet=&#8221;0&#8243; constrain_group_4=&#8221;yes&#8221; right_padding_tablet=&#8221;0&#8243; top_padding_phone=&#8221;12%&#8221; bottom_padding_phone=&#8221;10%&#8221; left_padding_phone=&#8221;0&#8243; constrain_group_6=&#8221;yes&#8221; right_padding_phone=&#8221;0&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; overlay_strength=&#8221;0.3&#8243;&#8230;<\/p>\n","protected":false},"author":1,"featured_media":4097,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-1879","page","type-page","status-publish","has-post-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions | Pine Mountain Resort RVC Outdoors<\/title>\n<meta name=\"description\" content=\"Do you have a question about your visit to Pine Mountain Resort in GA? 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